Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Infora Tech ("we," "our," or "us"), including our website, mobile applications, and digital services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Infora Tech. By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

2. Description of Services

Infora Tech provides comprehensive digital services including but not limited to:

• Web Development: Custom website design, development, and maintenance
• Mobile App Development: iOS and Android application development
• AI Development: Artificial intelligence solutions and integrations
• Digital Marketing: SEO, SEM, social media marketing, and content marketing
• Graphics Design: Logo design, branding, and visual content creation
• Video Editing: Professional video production and editing services
• Consulting: Digital transformation and technology consulting

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services to distribute malware or harmful code
• Engage in any activity that could damage our reputation

We reserve the right to investigate and take appropriate action against any violation of this policy.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and design, are owned by Infora Tech or its licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you submit to our services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing our services.

5.3 Work Product

For custom development projects, intellectual property rights will be determined by the specific project agreement. Generally, custom code and designs created for clients become the property of the client upon full payment.

6. Payment Terms and Billing

6.1 Payment Obligations

You agree to pay all fees associated with the services you purchase. Payment terms will be specified in your service agreement or project proposal.

6.2 Pricing and Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated in advance and will not affect existing contracts.

6.3 Late Payments

Late payments may result in service suspension or termination. We reserve the right to charge late fees and interest on overdue amounts.

6.4 Refunds

Refund policies vary by service type and will be specified in your service agreement. Generally, custom development projects are non-refundable once work has commenced.

7. Service Levels and Availability

7.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access to our services. We may perform maintenance or updates that temporarily affect service availability.

7.2 Support Services

Support availability and response times will be specified in your service agreement. We provide support during business hours unless otherwise agreed.

7.3 Service Modifications

We may modify or discontinue services with reasonable notice. We will work with clients to minimize disruption during such changes.

8. Data Security and Privacy

We are committed to protecting your data and maintaining your privacy. Our data handling practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate security measures to protect your information, but no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You are responsible for maintaining the security of your own data and systems when using our services.

9. Limitation of Liability

To the maximum extent permitted by law, Infora Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

This limitation does not apply to damages caused by our gross negligence or willful misconduct.

10. Indemnification

You agree to indemnify, defend, and hold harmless Infora Tech and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to our services

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you.

11. Termination

11.1 Termination by You

You may terminate your use of our services at any time by providing written notice to us. Termination will be effective upon our receipt of your notice.

11.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• Discontinuation of services

11.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. We may delete your account and data in accordance with our data retention policies.

12. Dispute Resolution

12.1 Informal Resolution

We encourage you to contact us directly to resolve any disputes before pursuing formal legal action. We are committed to working with you to find mutually acceptable solutions.

12.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state of [Your State], without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought in the courts of [Your State], and you consent to the jurisdiction of such courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:

• Posting the updated Terms on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our services

Your continued use of our services after such changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: